Reimbursement conditions | Cartoon You

When you purchase a personalized product from our website , you confirm that this product is designed specifically for you, according to your specifications and preferences. Under legal provisions, a product considered to be clearly personalized is exempt from the right of withdrawal. This means that once your order is confirmed, no refunds can be made.

We advise you to take all necessary precautions before finalizing your purchase, in order to be fully satisfied with your choice. Before validating your order, we will inform you of any modifications that we propose, if they exist. These modifications are included in the right of withdrawal.

By opting for a personalized product, you acknowledge and accept that you can no longer exercise your right of withdrawal. We thank you for your understanding and remain at your disposal for any questions relating to our refund policy.