📸 What type of photos are best for creating a personalized portrait?

Send us your most beautiful photo, sharp and well lit for a perfect personalized portrait!

🤳 Can I send several photos so that you can bring together the people in my portrait?

Of course ! Of course, it is more practical for our artist to have all the people together in the same photo, but you can send us several photos with the people separated and our team will take care of bringing them together on your portrait.

👨‍👩‍👧 I have more than 6 characters to draw, is it possible?

It's possible ! To do this, contact us directly by email: hello@cartoontoi.fr

🐶 Is it possible to add pets in the portrait?

Quite ! This feature is available for Simpson portraits, One Piece portraits, Naruto portraits and Rick & Morty portraits.

🤓 Can I make special requests to the designers?

Of course ! Simply respond to the order confirmation email with your specific requests.

🤔 Do you send a print preview?

Yes, we send you a preview of your portrait before printing, to ensure that you are satisfied with the result. We take care to check every detail to guarantee you a quality product.

🖌️ Are retouching possible on my portrait?

Of course ! Your satisfaction is our priority, so if a detail bothers you about your drawing, we will rework it so that it is perfect for you! Plus, portrait retouching is free! 2 touch-ups max.

⏰ What are the production and delivery times for my portrait?

Our artists generally produce your portrait within 48-72 hours after ordering. You will receive it by email within this time frame.

For personalized poster and frame portraits, add 5 to 7 working days to the above production time for printing and delivery.

We strive to respect our usual delivery times, but in the event of an overload of orders, these times may be extended. We thank you for your understanding and we undertake to provide you with your portrait as soon as possible.

🚚 What are the delivery costs?

Delivery is free for all portrait orders.

📏 What are the dimensions of the personalized portrait in Poster and Frame?

All our portraits, from the Personalized Simpson Poster to the Personalized One Piece Frame, are printed in A3 dimensions (29.7x42cm).
In our eyes, this is the perfect format to make a beautiful wall decoration!

🖨️ What materials are used for the Poster and Frame?

Our posters are printed on high-quality matte photo paper, so the print will last a lifetime! As for the framed portraits, these are made up of an elegant black-stained natural wood frame, ideal for decorating your room.

🎁 For what occasions should you offer a personalized Cartoon Toi portrait?

The personalized Cartoon You portrait is the perfect gift idea for birthdays, Father's Day or Mother's Day, Christmas, Valentine's Day, etc.
It's also a good way to please a loved one who is a manga or anime fan!

👀 Do you have any examples of previous work I can view?

Yes, we invite you to take a look at our Instagram page !

🌎 Do you ship internationally?

We deliver throughout the European Union!

❌ Can I cancel or change my order after placing it?

As we spend several hours drawing each portrait, we cannot refund your order. On the other hand, as mentioned previously, retouching of personalized portraits is offered, to guarantee you the perfect personalized portrait!